@import "https://fonts.googleapis.com/css2?family=Outfit:wght@300;400;500;600;700;800&display=swap";*{box-sizing:border-box;-webkit-tap-highlight-color:transparent;margin:0;padding:0}:root{--bg:#fff;--surface:#fff;--surface-muted:#f9fafb;--border:#f1f5f9;--border-strong:#e2e8f0;--text-main:#0f172a;--text-muted:#64748b;--accent:#6366f1;--accent-soft:#eef2ff;--success:#10b981;--error:#ef4444;--radius-sm:8px;--radius-md:12px;--radius-lg:20px;--shadow-sm:0 1px 2px 0 #0000000d;--shadow-md:0 4px 6px -1px #0000001a, 0 2px 4px -2px #0000001a;--shadow-lg:0 10px 15px -3px #0000001a, 0 4px 6px -4px #0000001a;--shadow-xl:0 20px 25px -5px #0000001a, 0 8px 10px -6px #0000001a;--page-top-padding:60px;--page-bottom-padding:100px;--container-max-width:1000px}body{background-color:var(--bg);color:var(--text-main);-webkit-font-smoothing:antialiased;width:100%;font-family:Outfit,sans-serif;line-height:1.6;overflow-x:hidden}html{width:100%}::-webkit-scrollbar{width:8px}::-webkit-scrollbar-track{background:var(--surface-muted)}::-webkit-scrollbar-thumb{background:var(--border-strong);border-radius:10px}::-webkit-scrollbar-thumb:hover{background:var(--text-muted)}.container{width:100%;max-width:1100px;min-height:80vh;margin:0 auto;padding:20px 24px 40px}h1,h2,h3,h4{letter-spacing:-.02em;font-weight:800;line-height:1.2}.section-title{letter-spacing:-.04em;margin-bottom:.75rem;font-size:3rem;font-weight:800}.section-subtitle{color:var(--text-muted);font-size:1.125rem;font-weight:500}.page-container{padding:var(--page-top-padding) 24px var(--page-bottom-padding);max-width:var(--container-max-width);width:100%;margin:0 auto}@media (width<=640px){.page-container{padding:40px 20px 80px}.section-title{font-size:2.25rem}}.premium-card{border:1px solid var(--border);box-shadow:var(--shadow-md);background:#fff;border-radius:28px;flex-direction:column;height:100%;padding:2.5rem 2rem;transition:all .3s cubic-bezier(.4,0,.2,1);display:flex}.premium-card:hover{box-shadow:var(--shadow-lg);border-color:var(--border-strong);transform:translateY(-5px)}@media (width<=480px){.premium-card{padding:2rem 1.5rem}}.btn{border-radius:var(--radius-md);cursor:pointer;border:none;justify-content:center;align-items:center;gap:.5rem;padding:.875rem 1.75rem;font-size:.9375rem;font-weight:600;text-decoration:none;transition:all .2s cubic-bezier(.4,0,.2,1);display:inline-flex}.btn-primary{background-color:var(--text-main);color:#fff}.btn-primary:hover{box-shadow:var(--shadow-lg);background-color:#1e293b;transform:translateY(-1px)}.btn-accent{background-color:var(--accent);color:#fff}.btn-accent:hover{box-shadow:var(--shadow-lg);background-color:#4f46e5;transform:translateY(-1px)}.btn-outline{border:1px solid var(--border-strong);color:var(--text-main);background-color:#0000}.btn-outline:hover{background-color:var(--surface-muted);border-color:var(--text-main)}.btn-disabled{background-color:var(--border);color:var(--text-muted);cursor:not-allowed}.stagger-enter{opacity:0;animation:.6s cubic-bezier(.16,1,.3,1) forwards slideUp;transform:translateY(10px)}@keyframes slideUp{to{opacity:1;transform:translateY(0)}}.form-group{margin-bottom:1.5rem}.form-label{margin-bottom:.5rem;font-size:.875rem;font-weight:600;display:block}.form-control{background-color:var(--surface-muted);border:1px solid var(--border);border-radius:var(--radius-sm);outline:none;width:100%;padding:.75rem 1rem;font-family:inherit;font-size:1rem;transition:all .2s}.form-control:focus{border-color:var(--accent);box-shadow:0 0 0 4px var(--accent-soft);background-color:#fff}.global-loader{-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px);z-index:9999;background:#ffffffe6;flex-direction:column;justify-content:center;align-items:center;display:flex;position:fixed;inset:0}.spinner{border:3px solid var(--border);border-top-color:var(--accent);border-radius:50%;width:40px;height:40px;animation:.8s linear infinite spin}@keyframes spin{0%{transform:rotate(0)}to{transform:rotate(360deg)}}@media (width<=480px){.container{padding:16px 12px 30px!important}.page-container{padding:30px 0 60px!important}.section-title{letter-spacing:-.03em;font-size:1.85rem!important}.section-subtitle{font-size:.9rem!important}}@media (width<=360px){.premium-card{border-radius:20px!important;padding:1.25rem 1rem!important}.btn{border-radius:10px!important;padding:.75rem 1rem!important;font-size:.85rem!important}.form-control{padding:.65rem .85rem!important;font-size:.9375rem!important}}.site-header{z-index:2000;-webkit-backdrop-filter:blur(12px)saturate(180%);background-color:#fff9;border-bottom:1px solid #ffffff4d;width:100%;padding:.5rem 0;transition:all .3s;position:sticky;top:0;left:0}.site-header.scrolled{background-color:#ffffffd9;border-bottom:1px solid #0000000d;box-shadow:0 4px 30px #0000000d}.header-inner{justify-content:space-between;align-items:center;max-width:1100px;margin:0 auto;padding:0 24px;display:flex;position:relative}.brand-link{align-items:center;gap:.75rem;text-decoration:none;display:flex}.logo-container{border:1px solid var(--border);width:40px;height:40px;box-shadow:var(--shadow-sm);border-radius:10px;overflow:hidden}.brand-logo{object-fit:cover;width:100%;height:100%}.brand-text{flex-direction:column;display:flex}.brand-name{color:var(--text-main);letter-spacing:-.03em;font-size:1.25rem;font-weight:800}.order-badge{color:var(--success);align-items:center;gap:.375rem;margin-top:-.125rem;font-size:.6875rem;font-weight:600;display:flex}.pulse{background-color:var(--success);border-radius:50%;width:6px;height:6px;animation:2s infinite pulse}@keyframes pulse{0%{box-shadow:0 0 #10b98166}70%{box-shadow:0 0 0 6px #10b98100}to{box-shadow:0 0 #10b98100}}.header-nav.desktop-only{gap:2rem;display:flex}.header-nav a{color:var(--text-muted);padding:.5rem 0;font-size:.9375rem;font-weight:700;text-decoration:none;transition:all .2s}.header-nav a:hover,.header-nav a.active{color:var(--accent)}.menu-toggle{cursor:pointer;background:0 0;border:none;flex-direction:column;gap:6px;padding:8px;display:none}.menu-toggle span{background:var(--text-main);border-radius:2px;width:24px;height:2px;transition:all .3s cubic-bezier(.4,0,.2,1);display:block}.menu-toggle.open span:first-child{transform:translateY(8px)rotate(45deg)}.menu-toggle.open span:nth-child(2){opacity:0}.menu-toggle.open span:nth-child(3){transform:translateY(-8px)rotate(-45deg)}.nav-dropdown{-webkit-backdrop-filter:blur(20px)saturate(180%);border-bottom:1px solid var(--border);opacity:0;visibility:hidden;background-color:#ffffffe6;flex-direction:column;gap:.75rem;width:100%;padding:1.5rem 24px;transition:all .3s cubic-bezier(.4,0,.2,1);display:flex;position:absolute;top:100%;left:0;right:0;transform:translateY(-10px);box-shadow:0 10px 15px -3px #0000000d}.nav-dropdown.active{opacity:1;visibility:visible;transform:translateY(0)}.nav-dropdown a{color:var(--text-main);border-radius:10px;padding:.75rem 1rem;font-size:1rem;font-weight:700;text-decoration:none;transition:background .2s}.nav-dropdown a:hover{background:var(--surface-muted);color:var(--accent)}.nav-dropdown a.active{background:var(--accent-soft);color:var(--accent)}.header-right-actions{align-items:center;gap:1.5rem;display:flex}.header-cart-btn{border:1px solid var(--border);color:var(--text-main);cursor:pointer;background:#fff;border-radius:50%;justify-content:center;align-items:center;width:42px;height:42px;transition:all .3s cubic-bezier(.4,0,.2,1);display:flex;position:relative;box-shadow:0 2px 8px #0000000a}.header-cart-btn:hover{border-color:var(--accent);color:var(--accent);box-shadow:0 4px 12px var(--accent-soft);transform:translateY(-2px)}.header-cart-btn.has-items{background:var(--accent-soft);border-color:var(--accent);color:var(--accent)}.header-cart-badge{background:var(--accent);color:#fff;border-radius:50%;justify-content:center;align-items:center;min-width:18px;height:18px;padding:0 4px;font-size:.7rem;font-weight:800;animation:2s infinite pulse-badge;display:flex;position:absolute;top:-6px;right:-6px;box-shadow:0 2px 5px #6366f166}@keyframes pulse-badge{0%{transform:scale(1)}50%{transform:scale(1.1)}to{transform:scale(1)}}@media (width<=768px){.header-nav.desktop-only{display:none}.menu-toggle{display:flex}.header-right-actions{gap:.75rem}.header-cart-btn{width:38px;height:38px}}@media (width<=480px){.header-inner{padding:0 12px}.brand-name{font-size:1.1rem}.logo-container{width:34px;height:34px}.order-badge{font-size:.65rem}.nav-dropdown{padding:1rem 12px}.header-cart-btn{width:36px;height:36px}.header-cart-btn svg{width:18px;height:18px}}@media (width<=360px){.brand-name{font-size:1rem}.order-badge{gap:.25rem;font-size:.6rem}.logo-container{border-radius:6px;width:30px;height:30px}}.p-card{background:var(--surface);border-radius:var(--radius-lg);flex-direction:column;transition:all .4s cubic-bezier(.4,0,.2,1);display:flex;overflow:hidden}.p-card.card-available{border:1.5px solid #6366f159}.p-card.card-available:hover{border-color:#6366f1bf;transform:translateY(-8px);box-shadow:0 12px 30px #6366f126}.p-card.card-sold-out{border:1.5px solid #ef44444d}.p-card.card-sold-out:hover{border-color:#ef4444a6;transform:translateY(-8px);box-shadow:0 12px 30px #ef44441f}.p-image-area{background:var(--surface-muted);justify-content:center;align-items:center;height:200px;padding:2rem;display:flex;position:relative}.p-image{object-fit:contain;max-width:100%;max-height:100%;transition:transform .5s}.p-card:hover .p-image{transform:scale(1.08)}.p-overlay{z-index:2;position:absolute;top:12px;right:12px}.p-overlay-badge{color:#ef4444;text-transform:uppercase;letter-spacing:.06em;-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px);background:#ef44441f;border:1px solid #ef444459;border-radius:20px;padding:4px 10px;font-size:.7rem;font-weight:800;box-shadow:0 4px 10px #ef444426}.p-content{flex-direction:column;flex:1;padding:1.5rem;display:flex}.p-meta{justify-content:space-between;align-items:center;margin-bottom:.75rem;display:flex}.p-status{text-transform:uppercase;letter-spacing:.05em;border-radius:6px;padding:.25rem .625rem;font-size:.75rem;font-weight:700}.p-status.in{color:var(--success);background:#f0fdf4}.p-status.out{color:var(--error);background:#fef2f2}.p-badge{color:var(--accent);background:var(--accent-soft);border-radius:6px;padding:.25rem .625rem;font-size:.75rem;font-weight:700}.p-title{color:var(--text-main);margin-bottom:.5rem;font-size:1.125rem;font-weight:700;line-height:1.4}.p-description{color:var(--text-muted);-webkit-line-clamp:2;-webkit-box-orient:vertical;margin-bottom:1.5rem;font-size:.875rem;line-height:1.5;display:-webkit-box;overflow:hidden}.p-footer{justify-content:space-between;align-items:center;margin-top:auto;display:flex}.p-price-wrap{align-items:baseline;gap:2px;display:flex}.p-currency{color:var(--text-muted);font-size:.875rem;font-weight:600}.p-amount{color:var(--text-main);letter-spacing:-.02em;font-size:1.5rem;font-weight:800}.p-buy-btn{background:var(--text-main);color:#fff;cursor:pointer;border:none;border-radius:10px;align-items:center;gap:.5rem;padding:.625rem 1.25rem;font-size:.875rem;font-weight:700;transition:all .2s;display:flex}.p-buy-btn:hover:not(.disabled){background:var(--accent);transform:translate(4px)}.p-buy-btn.disabled{background:var(--border-strong);color:var(--text-muted);cursor:not-allowed}@media (width<=480px){.p-image-area{height:160px;padding:1.5rem}.p-content{padding:1.25rem}.p-title{font-size:1.05rem}}@media (width<=360px){.p-image-area{height:140px;padding:1rem}.p-content{padding:1rem}.p-title{margin-bottom:.35rem;font-size:.95rem}.p-meta{margin-bottom:.5rem}.p-status,.p-badge{padding:.2rem .5rem;font-size:.7rem}.p-amount{font-size:1.25rem}.p-buy-btn{border-radius:8px;gap:.35rem;padding:.5rem .75rem;font-size:.8rem}.p-buy-btn svg{width:14px;height:14px}}.support-direct-page{text-align:left;flex-direction:column;gap:24px;max-width:850px;margin:0 auto;display:flex}.chat-view-header-bar{border:1.5px solid var(--border-strong);box-shadow:var(--shadow-sm);background:#fff;border-radius:20px;flex-direction:column;gap:16px;padding:20px 24px;display:flex}.btn-back-support-desk{color:var(--accent);cursor:pointer;background:0 0;border:none;align-items:center;gap:6px;width:fit-content;padding:0;font-size:.9rem;font-weight:700;transition:color .2s;display:flex}.btn-back-support-desk:hover{color:var(--text-main)}.chat-view-meta-row{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:12px;display:flex}.chat-view-title{color:var(--text-main);align-items:center;gap:10px;margin:0;font-family:monospace;font-size:1.3rem;font-weight:800;display:flex}.chat-view-subtitle{color:var(--text-muted);margin:4px 0 0;font-size:.85rem;font-weight:600}.full-chat-window-frame{border:1.5px solid var(--border-strong);background-blend-mode:overlay;opacity:1;height:580px;box-shadow:var(--shadow-sm);background-color:#efeae2;background-image:url(https://user-images.githubusercontent.com/15075759/28719144-86dc0f70-73b1-11e7-911d-60d70fcded21.png);border-radius:20px;flex-direction:column;display:flex;position:relative;overflow:hidden}.chat-body-stream{z-index:5;flex-direction:column;flex:1;gap:14px;padding:24px;display:flex;overflow-y:auto}.chat-bubble-wrapper{width:100%;display:flex}.chat-bubble-wrapper.customer{justify-content:flex-start}.chat-bubble.customer{color:#111b21;background-color:#d9fdd3;border:1px solid #00000008;border-radius:0 14px 14px;box-shadow:0 1px 1px #0000000f}.chat-bubble-wrapper.admin{justify-content:flex-end}.chat-bubble.admin{color:#111b21;background-color:#fff;border:1px solid #00000008;border-radius:14px 0 14px 14px;box-shadow:0 1px 1px #0000000f}.chat-bubble{flex-direction:column;gap:4px;max-width:75%;padding:10px 14px;display:flex;position:relative}.chat-message-text{word-break:break-word;margin:0;font-size:.95rem;font-weight:500;line-height:1.45}.chat-bubble-time{color:#667781;align-self:flex-end;margin-top:2px;font-size:.68rem;font-weight:600}.chat-thumbnail-container{cursor:pointer;border:1px solid #00000014;border-radius:8px;max-width:250px;margin-bottom:6px;overflow:hidden}.chat-thumbnail-img{object-fit:cover;width:100%;max-height:160px;display:block}.chat-bubble.system{color:#0f5132;text-align:center;background:#d1e7dd;border:1px solid #badbcc;border-radius:10px;margin:10px auto;padding:6px 14px;font-size:.8rem;font-weight:700}.chat-footer-bar-custom{border-top:1px solid var(--border-strong);z-index:10;background:#f0f2f5;align-items:center;gap:12px;padding:12px 20px;display:flex}.chat-attachment-clip-btn{color:#54656f;cursor:pointer;background:0 0;border:none;border-radius:50%;justify-content:center;align-items:center;padding:6px;transition:all .2s;display:flex}.chat-attachment-clip-btn:hover{color:var(--accent);background:#0000000d}.chat-input-bar-form{flex:1;align-items:center;gap:12px;display:flex}.chat-text-input{color:#111b21;background:#fff;border:none;border-radius:10px;outline:none;flex:1;padding:12px 18px;font-size:.95rem}.btn-chat-send{background:var(--accent);color:#fff;cursor:pointer;border:none;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:44px;height:44px;transition:all .2s;display:flex}.btn-chat-send:hover{transform:scale(1.05);box-shadow:0 4px 12px #6366f133}.btn-chat-send:disabled{cursor:not-allowed;background:#a5b4fc;box-shadow:none!important;transform:none!important}.chat-closed-footer-banner{border-top:1px solid var(--border-strong);text-align:center;color:var(--text-muted);background:#f8fafc;justify-content:center;align-items:center;gap:8px;padding:16px;font-size:.9rem;font-weight:700;display:flex}.chat-attachment-preview-overlay{z-index:8;background:#e9edef;border-top:1px solid #d1d7db;justify-content:space-between;align-items:center;padding:8px 16px;display:flex}.chat-attachment-preview-info{color:#3b3b3b;align-items:center;gap:8px;font-size:.85rem;font-weight:700;display:flex}.chat-attachment-preview-text{text-overflow:ellipsis;white-space:nowrap;max-width:300px;overflow:hidden}.chat-attachment-preview-cancel{color:#d32f2f;cursor:pointer;background:0 0;border:none;font-size:.8rem;font-weight:800}.direct-page-header{text-align:center;margin-bottom:10px}.direct-form-section{border:1.5px solid var(--border-strong);box-shadow:var(--shadow-sm);background:#fff;border-radius:20px;padding:30px}.direct-form-title{color:var(--text-main);border-bottom:1px solid var(--border);margin:0 0 24px;padding-bottom:12px;font-size:1.4rem;font-weight:800}.direct-form-grid{flex-direction:column;gap:22px;display:flex}.direct-form-group{flex-direction:column;gap:8px;display:flex}.direct-form-group label{color:var(--text-muted);letter-spacing:.8px;text-transform:uppercase;margin-bottom:6px;font-size:11px;font-weight:800;display:block}.type-custom-select{position:relative}.type-select-trigger-btn{background:var(--surface-muted);border:1.5px solid var(--border-strong);width:100%;color:var(--text-main);cursor:pointer;border-radius:12px;justify-content:space-between;align-items:center;padding:12px 16px;font-size:15px;font-weight:700;transition:all .2s;display:flex}.type-select-trigger-btn:focus{outline:none}.type-select-selected-info{color:var(--text-main);align-items:center;display:flex}.type-select-dropdown-list{border:1.5px solid var(--border-strong);box-shadow:var(--shadow-lg);z-index:120;background:#fff;border-radius:12px;flex-direction:column;gap:6px;padding:8px;display:flex;position:absolute;top:105%;left:0;right:0}.type-select-item{cursor:pointer;border:1.5px solid #0000;border-radius:8px;align-items:center;padding:11px 14px;font-size:.9rem;font-weight:700;transition:all .2s;display:flex}.type-select-item:hover{background:#f1f5f9!important}.autocomplete-combobox{position:relative}.autocomplete-input{background:var(--surface-muted);border:1px solid var(--border-strong);width:100%;color:var(--text-main);border-radius:12px;outline:none;padding:12px 16px;font-size:15px;font-weight:500;transition:all .2s}.autocomplete-input:focus{border-color:var(--accent);background:#fff}.autocomplete-panel-dropdown{border:1.5px solid var(--border-strong);max-height:250px;box-shadow:var(--shadow-lg);z-index:110;background:#fff;border-radius:12px;flex-direction:column;gap:6px;padding:8px;display:flex;position:absolute;top:105%;left:0;right:0;overflow-y:auto}.autocomplete-order-card{cursor:pointer;border:1px solid #0000;border-radius:10px;align-items:center;gap:12px;padding:10px;transition:all .2s;display:flex}.autocomplete-order-card:hover{background:#f1f5f9}.autocomplete-order-card.selected{background:var(--accent-soft);border-color:var(--accent)}.autocomplete-prod-thumb{object-fit:cover;border:1px solid var(--border);border-radius:6px;flex-shrink:0;width:38px;height:38px}.autocomplete-order-info{flex-direction:column;flex:1;min-width:0;display:flex}.autocomplete-order-id{color:var(--accent);font-size:.85rem;font-weight:800}.autocomplete-order-name{color:var(--text-main);white-space:nowrap;text-overflow:ellipsis;font-size:.85rem;font-weight:700;overflow:hidden}.payment-grid-layout{grid-template-columns:repeat(auto-fill,minmax(130px,1fr));gap:12px;display:grid}.payment-card-btn-direct{border:1px solid var(--border-strong);background:var(--surface-muted);cursor:pointer;border-radius:12px;flex-direction:column;justify-content:center;align-items:center;gap:8px;padding:12px;transition:all .2s;display:flex}.payment-card-btn-direct:hover{background:#fafafb;border-color:#6366f166}.payment-card-btn-direct.selected{border-color:var(--accent);background:var(--accent-soft)}.payment-logo-img{object-fit:contain;max-width:90%;height:28px}.form-input-custom{background:var(--surface-muted);border:1px solid var(--border-strong);width:100%;color:var(--text-main);border-radius:12px;outline:none;padding:12px 16px;font-family:inherit;font-size:15px;font-weight:500;transition:all .2s}.form-input-custom:focus{border-color:var(--accent);background:#fff}.custom-file-upload-wrapper{background:var(--surface-muted);border:1px dashed var(--border-strong);border-radius:12px;align-items:center;gap:12px;padding:10px 16px;display:flex}.btn-file-trigger{background:var(--text-main);color:#fff;cursor:pointer;white-space:nowrap;border:none;border-radius:8px;padding:8px 16px;font-size:13px;font-weight:700;transition:all .2s}.btn-file-trigger:hover{background:var(--accent)}.file-display-name{color:var(--text-muted);text-overflow:ellipsis;white-space:nowrap;font-size:13px;font-weight:600;overflow:hidden}.warning-callout-direct{background:#fffbeb;border:1.5px solid #fef3c7;border-left:5px solid #d97706;border-radius:12px;align-items:flex-start;gap:12px;padding:16px;display:flex}.warning-text-direct{color:#92400e;margin:0;font-size:.85rem;font-weight:600;line-height:1.5}.btn-submit-direct{background:var(--accent);color:#fff;cursor:pointer;border:none;border-radius:12px;justify-content:center;align-items:center;gap:10px;width:100%;padding:14px;font-size:15px;font-weight:800;transition:all .2s;display:flex;box-shadow:0 4px 15px #6366f133}.btn-submit-direct:hover{transform:translateY(-1px);box-shadow:0 6px 20px #6366f140}.btn-submit-direct:disabled{opacity:.6;cursor:not-allowed;box-shadow:none!important;transform:none!important}.previous-tickets-section{flex-direction:column;gap:16px;display:flex}.prev-tickets-title{color:var(--text-main);border-bottom:1px solid var(--border);margin:0;padding-bottom:12px;font-size:1.4rem;font-weight:800}.ticket-list-card-direct{border:1.5px solid var(--border-strong);cursor:pointer;box-shadow:var(--shadow-sm);-webkit-user-select:none;user-select:none;background:#fff;border-radius:20px;flex-wrap:nowrap;justify-content:space-between;align-items:center;gap:16px;padding:20px;transition:all .2s;display:flex}.ticket-list-card-direct:hover{border-color:var(--accent);transform:translateY(-2px);box-shadow:0 6px 20px #6366f114}.ticket-header-left{align-items:center;gap:14px;min-width:0;display:flex}.ticket-header-meta{flex-direction:column;gap:4px;min-width:0;display:flex}.ticket-header-title-text{color:var(--text-main);align-items:center;gap:10px;margin:0;font-family:monospace;font-size:1.05rem;font-weight:800;display:flex}.ticket-header-subtitle-text{color:var(--text-muted);white-space:nowrap;text-overflow:ellipsis;font-size:.8rem;font-weight:600;overflow:hidden}.spinner{border:2px solid #0000001a;border-top-color:var(--accent);border-radius:50%;width:16px;height:16px;animation:1s linear infinite spin;display:inline-block}.spinner-small{border:2px solid #ffffff4d;border-top-color:#fff;border-radius:50%;width:16px;height:16px;animation:1s linear infinite spin;display:inline-block}@media (width<=768px){.full-chat-window-frame{height:480px}}@media (width<=640px){.ticket-list-card-direct{flex-direction:column;align-items:flex-start;gap:14px}.ticket-header-right-side{border-top:1px dashed var(--border);justify-content:space-between;width:100%;padding-top:10px;margin-left:0!important}.direct-form-section{padding:20px}}@media (width<=480px){.chat-view-header-bar{padding:16px}.chat-view-title{flex-wrap:wrap;gap:6px;font-size:1.1rem}.ticket-item-type{margin-left:0!important}.full-chat-window-frame{border-radius:16px;height:420px}.chat-body-stream{gap:10px;padding:16px}.chat-bubble{max-width:88%}.chat-footer-bar-custom{gap:8px;padding:10px 14px}.chat-text-input{padding:10px 14px;font-size:.9rem}.btn-chat-send{width:38px;height:38px}}.auth-btn-row{gap:14px;width:100%;display:flex}.auth-btn-row>button{flex:1}@media (width<=480px){.auth-btn-row{flex-direction:column!important;gap:10px!important}.auth-btn-row>button{width:100%!important;padding:14px 0!important}}.complete-profile-container{justify-content:center;align-items:center;min-height:80vh;padding:80px 20px;display:flex}.glassmorphic-auth-card{border:1px solid var(--border-strong);-webkit-backdrop-filter:blur(20px);backdrop-filter:blur(20px);background:#ffffff08;border-radius:24px;width:100%;max-width:460px;padding:40px;box-shadow:0 20px 50px #00000026}.complete-profile-title{fontWeight:700;letter-spacing:-.5px;text-align:center;margin-bottom:8px;font-size:30px}.complete-profile-subtitle{color:var(--text-soft);text-align:center;margin-bottom:32px;font-size:14px;line-height:1.5}@media (width<=480px){.complete-profile-container{padding:40px 16px}.glassmorphic-auth-card{border-radius:20px;padding:24px 20px}.complete-profile-title{font-size:24px}}.profile-page{width:100%}.profile-grid{text-align:left;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:30px;width:100%;display:grid}.metrics-grid{grid-template-columns:repeat(2,1fr);gap:16px;width:100%;display:grid}.welcome-banner-card{border:1.5px solid var(--border-strong);box-shadow:var(--shadow-md);background:linear-gradient(135deg,#6366f10a 0%,#fff 100%);flex-flow:wrap;justify-content:space-between;align-items:center;gap:20px;height:auto;margin-bottom:30px;padding:2.5rem 2rem;display:flex}.verification-notice-card{box-shadow:var(--shadow-md);background:linear-gradient(135deg,#d977060d 0%,#fff 100%);border:2px solid #d97706;border-radius:16px;flex-flow:wrap;justify-content:space-between;align-items:center;gap:20px;margin-bottom:30px;padding:2rem;display:flex}.verification-text-block{flex:300px}.metric-card{box-shadow:var(--shadow-sm);background:#fff;border-radius:20px;flex-direction:column;justify-content:space-between;min-width:0;height:auto;min-height:110px;padding:20px;display:flex}.transaction-row{min-width:0;overflow:hidden}@media (width<=900px){.profile-grid{grid-template-columns:minmax(0,1fr);gap:24px}}@media (width<=768px){.welcome-banner-card,.verification-notice-card{flex-direction:column!important;align-items:flex-start!important;gap:16px!important;padding:1.75rem 1.5rem!important}.welcome-banner-card>div,.verification-notice-card>div{width:100%!important}.verification-text-block{flex:auto!important}}@media (width<=600px){.metrics-grid{grid-template-columns:1fr}}@media (width<=480px){.welcome-banner-card,.verification-notice-card{border-radius:16px!important;padding:1.5rem 1.25rem!important}.profile-grid .premium-card{border-radius:16px!important;gap:16px!important;padding:1.5rem 1.25rem!important}.metric-card{padding:12px 10px!important}.metric-card span:last-child{font-size:20px!important}.transaction-row{flex-direction:column!important;align-items:flex-start!important;gap:10px!important;padding:12px!important}.transaction-row-amount{margin-top:4px;text-align:left!important;align-self:flex-start!important}}@media (width<=420px){.metrics-grid{grid-template-columns:1fr}}@media (width<=360px){.profile-grid .premium-card{border-radius:12px!important;padding:1.25rem 1rem!important}.metric-card{min-height:80px!important;padding:10px 8px!important}.metric-card span:last-child{font-size:18px!important}}.orders-grid{text-align:left;grid-template-columns:repeat(auto-fill,minmax(320px,1fr));gap:24px;margin-top:30px;display:grid}.order-card{border:1.5px solid var(--border-strong);cursor:pointer;box-shadow:var(--shadow-sm);background:#fff;border-radius:20px;align-items:flex-start;gap:16px;padding:20px;transition:all .3s cubic-bezier(.4,0,.2,1);display:flex;position:relative;overflow:hidden}.order-card:hover{border-color:var(--accent);box-shadow:var(--shadow-md);transform:translateY(-4px)}.order-card:after{content:"";background:var(--accent);opacity:0;width:4px;height:100%;transition:opacity .3s;position:absolute;top:0;left:0}.order-card:hover:after{opacity:1}.order-card-img{object-fit:cover;border:1.5px solid var(--border-strong);border-radius:12px;flex-shrink:0;width:60px;height:60px;margin-top:4px}.order-card-info{flex-direction:column;flex:1;gap:6px;min-width:0;display:flex}.order-card-id{color:var(--accent);background:var(--accent-soft);letter-spacing:.5px;border-radius:6px;width:fit-content;padding:3px 8px;font-size:11px;font-weight:800}.order-card-title{color:var(--text-main);white-space:nowrap;text-overflow:ellipsis;margin:0;font-size:15px;font-weight:800;overflow:hidden}.order-card-date{color:var(--text-muted);font-size:12px;font-weight:600}.refresh-btn{background:var(--surface-muted);border:1.5px solid var(--border-strong);color:var(--text-muted);cursor:pointer;border-radius:10px;align-items:center;gap:6px;padding:6px 14px;font-size:12px;font-weight:800;transition:all .2s;display:inline-flex}.refresh-btn:hover:not(:disabled){background:var(--border-strong);color:var(--text-main)}.refresh-btn:disabled{opacity:.6;cursor:not-allowed}.rotating-icon{animation:1s linear infinite spin}@media (width<=480px){.orders-grid{grid-template-columns:1fr;gap:16px}.order-card{border-radius:16px;gap:12px;padding:14px}.order-card-img{border-radius:10px;width:50px;height:50px}}.details-wrapper{text-align:left;max-width:800px;margin:0 auto}.back-nav-btn{background:var(--surface-muted);border:1.5px solid var(--border-strong);color:var(--text-muted);cursor:pointer;border-radius:12px;align-items:center;gap:8px;margin-bottom:24px;padding:8px 18px;font-size:13.5px;font-weight:800;transition:all .2s;display:inline-flex}.back-nav-btn:hover{background:var(--border-strong);color:var(--text-main);transform:translate(-2px)}.details-card{box-shadow:none;background:0 0;border:none;border-radius:0;padding:0}.details-header{border-bottom:1.5px solid var(--border);flex-wrap:wrap;justify-content:space-between;align-items:center;gap:20px;margin-bottom:30px;padding-bottom:24px;display:flex}.header-left{align-items:center;gap:20px;display:flex}.product-large-img{object-fit:cover;border:2.5px solid var(--border-strong);border-radius:20px;width:90px;height:90px}.header-title-sec h2{color:var(--text-main);margin:0 0 6px;font-size:22px;font-weight:900}.order-badge-large{color:var(--accent);background:var(--accent-soft);letter-spacing:.5px;border-radius:8px;padding:4px 12px;font-size:12px;font-weight:800}.details-section-title{color:var(--accent);letter-spacing:1px;text-transform:uppercase;border-bottom:1px solid var(--border);margin:24px 0 16px;padding-bottom:8px;font-size:14px;font-weight:800}.spec-row{border-bottom:1px dashed var(--border);justify-content:space-between;gap:16px;padding:14px 0;display:flex}.spec-row:last-child{border-bottom:none}.spec-label{color:var(--text-muted);letter-spacing:.3px;flex-shrink:0;font-size:12.5px;font-weight:800}.spec-value{color:var(--text-main);word-break:break-all;text-align:right;font-size:14.5px;font-weight:700}.spec-value.badge{border-radius:6px;padding:4px 10px;font-size:12px;font-weight:800}.security-error-card{border:2.5px solid var(--error);text-align:center;background:#ef444408;border-radius:24px;max-width:500px;margin:60px auto;padding:40px 30px}@media (width<=640px){.details-card{padding:0}.details-header{flex-direction:column;align-items:flex-start;gap:16px}.header-left{width:100%}}@media (width<=480px){.details-card{padding:0}.header-left{flex-direction:column;align-items:flex-start;gap:12px}.product-large-img{border-radius:14px;width:70px;height:70px}.header-title-sec h2{font-size:18px}.spec-row{flex-direction:column;align-items:flex-start;gap:4px;padding:10px 0}.spec-value{text-align:left;width:100%;font-size:13.5px}}